The company TERRE D’ISLANDE under the trade name LA MAISON DU CABAN is registered in: RCS Saint-Brieuc.
Siret: 379 767 874 and is headquartered in: QUAI ARMAND DAYOT - BP 5 - 22501 PAIMPOL CEDEX - France.
TERRE D'ISLANDE is distributor of the DALMARD MARINE brand.
The present conditions are concluded between the company TERRE D’ISLANDE and, on the other hand, the persons wishing to make a purchase via the website www.lamaisonducaban.com, property of the company TERRE D’ISLANDE.
The parties agree that their relations will be governed exclusively by this contract, with the exclusion of any condition previously available on the website.
If a condition were to fail, it would be considered to be governed by the usages in force in the distance selling sector of which the companies are based in France.
TERRE D’ISLANDE undertakes to comply with all provisions of the Consumer Code relating to distance selling.
2 - OBJECT
The present conditions are intended to define the terms and conditions of sale between TERRE D’ISLANDE and the user, from ordering to services, via payment and delivery.
They regulate all the steps required for placing the order and ensure the follow-up of this order between the contracting parties.
3 - ORDER
The user can place his order online from the online catalog.
The order can only be registered on the website if the user has clearly identified himself by entering his customer code and his password which are strictly personal to him.
Any order implies acceptance of prices and description of products available for sale.
Any dispute on this point will be made in the context of a possible exchange and the guarantees mentioned below.
TERRE D’ISLANDE undertakes to honor the orders received on the website only within the limits of the available stocks of the products. In the absence of availability of the product, TERRE D’ISLANDE undertakes to inform the user.
4 - SITE USE
We remind you that the website www.lamaisonducaban.com is exclusively intended for consumers. Purchases made from the website are for your personal use, including personal gifts, and must not be resold, used in a commercial context or used for commercial profit. Any order implies acceptance of this clause, and TERRE D’ISLANDE can not be held liable in the event of non-compliance with this clause.
5 - PROMOTIONS, ASSETS, REDUCTION CODES AND COMMERCIAL OFFERS
The promotions, discount codes, or any other commercial offer, offered by the company TERRE D’ISLANDE to its customers via its website www.lamaisonducaban.com, are valid ONLY and EXCLUSIVELY on the web site www lamaisonducaban.com. Reduction codes must be used during the ordering process ("order summary" step). They can not be deducted from your order once it has been finalized.
The assets have a validity of 30 days.
6 - DELIVERY
- Delivery in France and Europe
Shipping costs are free.
The delivery is carried out by La Poste (Colissimo) within 2 to 3 days from the confirmation of the order (average delay observed).
- Delivery in other countries (outside Europe)
The delivery costs are around 39,00 €.
The customer shall pay customs duties on arrival according to the rates in force in its territory.
The delivery is made within 5 days from the confirmation of the order (average delay observed).
Delivery services are available for orders placed through the website under 2 conditions:
* Possess a customer number,
* Place an order for non-bulky and available items.
The delivery times indicated above are not guaranteed during certain periods of heavy activity.
7- TERMS OF PAYMENT
Online payment by credit card:
Carte Bleue, Maestro, Mastercard, Visa, Visa Electron, MasterCard and VISA are accepted as methods of payment.
We do not keep credit card data from our customers as a result of the payment.
8 - RATES
Prices are quoted in euros including all taxes.
They take into account the VAT applicable on the day of the order. These prices exclude participation in the processing costs (port, packing and making of the parcel according to the amounts in force).
Any change in the applicable rate may be passed on to the prices of the products. After this date, they are subject to change at any time. However, prices can not be changed once the customer's order has been placed.
Similarly, if one or more taxes or contributions, in particular environmental taxes, were to be created or modified, either up or down, this change could be passed on to the sale price of the articles present on the website of the company TERRE D’ISLANDE And sales documents.
The prices of the articles ordered on the website according to the references catalogs (general and specialized) from which they come and the date indicated on the catalog in question are authentic.
The prices indicated on the website are guaranteed for the duration of on-line and within the limit of the available stocks.
9 - RIGHT OF WITHDRAWAL / RETURN / EXCHANGE
All items can be subject, exchange or credit note. The return must take place within 14 days (withdrawal period) from the date of receipt or withdrawal of the parcel, the customer paying the return costs.
The return must be made to the address : LA MAISON DU CABAN, QUAI ARMAND DAYOT, BP5 22501 PAIMPOL CEDEX.
If the new order is for a higher amount, the user must enclose with the exchange request the payment of the remainder.
Conversely, if the amount of the exchange is less than the initial amount, the user will receive upon receipt of the request a credit in the form of a code (usable on the website) for refund of the difference. Moreover, within 7 days, including public holidays, from the time of the order or purchase commitment, the customer has the option to waive it by registered letter with acknowledgment of receipt. If this period normally expires on a Saturday, a Sunday or a public holiday, it is extended to the next working day.
10 - WARRANTIES
All articles are subject to a contractual guarantee, which does not preclude the legal guarantee provided for in articles 1641 et seq. Of the Civil Code. The user benefits for the articles of a guarantee enabling him to return the delivered articles defective in accordance with the articles L 211-4 and following of the Code of the consumption
* Article L211-4 of the Consumer Code
The seller is obliged to deliver goods in conformity with the contract and is liable for any defects of conformity existing at the time of issue.
* Article L211-5 of the Consumer Code
To comply with the contract, the property must:
(1) Be fit for the customary use of a similar good and, where applicable:
* - correspond to the description given by the seller and possess the qualities which he has presented to the buyer in the form of a sample or a model;
- present the qualities which a buyer can legitimately expect in the light of public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
(2) Or present the characteristics defined by mutual agreement by the parties or be specific to any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted.
* Article L211-12 of the Consumer Code
The action resulting from the lack of conformity is prescribed by two years from the delivery of the property.
* Article 1641 of the Civil Code
The seller shall be liable for the hidden defects of the thing sold which render it unfit for the use for which it is intended or which so diminish such use that the purchaser has not acquired it, Would have given a lesser price if he had known them.
* Article 1648 paragraph 1 of the Civil Code
The action resulting from the defects must be brought by the purchaser within two years from the discovery of the defect.
11 - SIGNATURE AND PROOF
Any user of the non-holder of a customer number must follow a registration procedure enabling him to obtain his customer number. This number is personal. Any loss or forgetfulness must be denounced to the services of the company TERRE D’ISLANDE as soon as possible by contacting the customer service of the company TERRE D’ISLANDE.
In all cases the on-line supply of the bank card number and the final validation of the order will be proof of the entirety of the said order in accordance with the provisions of the law of March 13, 2000 and will be owing the sums committed by the seizure Of the items on the purchase order.
This validation is a signature and express acceptance of all operations performed on the site. However, in case of fraudulent use of his / her credit card, the customer is invited, upon discovering this use, to contact the customer service of the company TERRE D’ISLANDE.
12 - RESPONSIBILITY
The company TERRE D’ISLANDE has an obligation of result for all stages of order taking as well as for the stages after the conclusion of the contract.
Thus TERRE D’ISLANDE undertakes to describe with the greatest accuracy the products sold on the website of the company TERRE D’ISLANDE. TERRE D’ISLANDE can not be held liable in the event that the non-fulfillment of its obligations is attributable either to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure as defined By the French jurisprudence. Similarly, TERRE D’ISLANDE can not be held liable for any inconvenience or damage inherent in the use of the Internet, such as a breach of service, external intrusion or the presence of computer viruses.
13 - INTELLECTUAL PROPERTY
All elements of the TERRE D'ISLANDE website, whether visual or sound, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of the company TERRE D’ISLANDE. A user who has a personal website and who wishes to place a simple link to his homepage on the site of the TERRE D’ISLANDE company site for personal use, Authorization to the company.
This will not be an implicit affiliation agreement.
On the other hand, any hypertext link referring to the site of the company TERRE D’ISLANDE and using the technique of framing or in-line linking is formally prohibited.
In all cases, any link, even tacitly authorized, must be withdrawn upon request of the company TERRE D’ISLANDE.
14 - INTEGRALITY
Should one of the clauses of this contract be null and void by a change of laws or regulations or by a court decision, this can in no way affect the validity and compliance with these general terms and conditions. sale.
15 - DURATION
These conditions apply for the duration of the on-line services offered by the company TERRE D’ISLANDE.
16 - PROOF
The computerized registers stored in the computer systems of TERRE D’ISLANDE and its partners under reasonable conditions of security shall be considered as evidence of communications, orders and payments made between the parties.
17 - APPLICABLE LAW AND JURISDICTION
These conditions are subject to French law. The court of jurisdiction in case of dispute will be that of Saint-Brieuc.
18 - CUSTOMER SERVICE
For any information or question, our customer service is at your disposal:
Address: SARL TERRE D'ISLANDE - QUAI ARMAND DAYOT - BP 5 -22501 PAIMPOL CEDEX - FRANCE
Tel: +33 (0) 2 96 55 12 38 / Fax: +33 (0) 2 96 22 08 83
Monday to Friday from 09:45 to 12:30 and from 14:00 to 19:00.
On Sundays from 10:45 am to 12:30 pm and from 2:30 pm to 6:30 pm.
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